NHS: Widening Digital Participation

One of the most significant benefits of getting online is the health improvement it can bring, both to individuals and to communities. That‘s why Tinder Foundation worked in partnership with NHS England on the three year Widening Digital Participation programme, aiming to reduce health inequalities among older people, disabled people and those on low incomes.

The programme ran from September 2013 to March 2016, and used local community networks to support the use of expert online content. Our Health Flagship centres developed and trialled innovative new ways to engage people in digital health, while the wider Digital Health Network helped people throughout the UK to improve their digital skills and access health information online.

The programme reached 387,470 people, and trained 221,941 to improve their digital health literacy. It found that as a result pressure on frontline services was relieved, with more people going online before contacting their GP, 111, or going to A&E. That could save the NHS more than £6 million every year.

Meanwhile, health practitioners found that participants were more active and engaged in their own healthcare, and digital health support was recognised for its potential role in prevention, in improving the ongoing management of chronic health conditions, and in facilitating patient trust and interaction with health and social care services.

people have been reached through the programme, raising awareness of digital health resources
people have been trained to improve their digital health literacy since the beginning of the programme.
volunteers have been trained to support the programme.

Richard Grindon: Making the most of his new-found digital health skills

Richard suffers from several health conditions, but thanks to Disability First he's been able to get online and develop his digital health skills, making things that little bit easier for him.

Joyce: Getting online and getting 'involved' again

When Joyce was diagnosed with Alzheimer’s, she began to feel very alone. But now, thanks to local UK online centre Age UK South Tyneside, she’s been able to develop her digital skills and ‘get involved’ again.

Christine: Using technology to enhance her patients' lives

Christine is a Memory Service Occupational Therapist at St Mary’s Hospital in Leeds. As part of Tinder Foundation’s Widening Digital Participation programme she has been bringing technology into the heart of the community to better support people with memory loss.

See more case studies >>

Get in touch

Next: Digital Housing Hub

With over 2000 members the Digital Housing Hub has become the central online meeting place for social housing providers.