Digital inclusion

Digital inclusion is a social issue.

A lack of digital skills and access can have a huge negative impact on a person’s life, leading to

  • poorer health outcomes and a lower life expectancy,
  • increased loneliness and social isolation,
  • less access to jobs and education.

It can mean

  • paying more for essentials,
  • financial exclusion
  • an increased risk of falling into poverty.

Digitally excluded people also lack a voice and visibility in the modern world, as government services and democracy increasingly move online.

What’s more, it’s those already at a disadvantage - through age, education, income, disability, or unemployment - who are most likely to be missing out, further widening the social inequality gap.

11.3 million people in the UK don’t have the basic digital skills they need to thrive in today’s world. How much are they missing out on?


What are we doing about it?

Digital inclusion is key to Good Things Foundation’s work helping socially disadvantaged people transform their lives.

Our local network of centres (in the UK and Australia) engage people with community-based learning, offering digital skills as part of a package of support based on an individual’s need.

We design and run deep-reach digital inclusion programmes including Future Digital Inclusion, Lloyds Banking Group digital inclusion programme and Helping vulnerable people start and stay safe online.

We work hard to improve digital capability for all, because we believe that everyone can enjoy a greater quality of life and wellbeing through digital.

Talk to us about combatting digital exclusion. Get in touch >


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